Kristen Baird Adams

Kristen Baird Adams, Senior Vice President and Chief Operating Officer for PNC’s Office of the Regional Presidents

Kristen Baird Adams is senior vice president and chief operating officer for PNC’s Office of the Regional Presidents. In this role, Baird Adams provides leadership of strategic initiatives in addition to responsibilities in overall operations and budgeting, working closely with PNC’s client and community relations teams across the company.

Prior to being named to her current position in January 2017, Baird Adams served as the director of Client and Community Relations in Cleveland. In this role, she led the development and implementation of strategies for community relations, public affairs, marketing and public relations, philanthropy, charitable sponsorships and employee engagement. Baird Adams joined PNC through its acquisition of National City Corporation in December 2008, where she previously served as the director of Corporate Communications. Prior to joining National City, Baird Adams served as vice president of Corporate Communications at Robert Falls & Co. in Cleveland and as a senior Corporate Communications leader and chief speechwriter at FirstEnergy Corp. in Akron. She began her career in journalism, serving in a variety a reporting positions, including coverage of the financial services and energy sectors for Crain’s Cleveland Business.

Baird Adams is active in a number of community organizations, serving as a member of the following non-profit boards: The Centers for Families and Children, City Club of Cleveland, CollegeNow Greater Cleveland, Gordon Square Arts District, Greater Cleveland Sports Commission and the Rock and Hall of Fame and Museum. In addition, she is a member of the Cleveland Early Childhood Compact, the Greater Cleveland Partnership Government Affairs Council, In Counsel with Women, Leadership Cleveland Class of 2010, and The United Way of Greater Cleveland’s Women’s Leadership Council.

Baird Adams earned her bachelor’s degree in journalism from The Ohio State University.